This list is by no means exhaustive and I will add to it as I remember more.
While the title refers to I.T, I believe the pointers below can apply to any creative sector.
- I.T professionals are a resource not slaves or students
- Endeavor to encourage rather than instruct. It is better for a person to decide himself that he wants to do a certain thing rather than be instructed to do it, he does it with gusto
- Team effort all the way, "we" rather then "you", "us" rather than "I"
- Staff should be responsible for thier performance, while being given periodic reviews to judge how they are doing.
- A sense of belonging, of being part of something great helps build staff moral, good staff moral in turn encourages staff loyalty, productivity and descipline
- Staff trainings are good, they show you are concerned about building staff career.
- Encourage attempts, praise good attempts, Reward excellence
- Discourage a bad and unprofessional attitude to work, unprofessional in this case refers to lateness, low productivity, bad social skills, lack of team team work and spirit, reluctance to self improve.
- Good language, a good attitude, staff loyalty should be imbibed in staff and office culture
- Carry staff along with key decisions that affect them and get feedback on what they think.